NERD ON CALL SERVICES

Watch: https://www.youtube.com/watch?v=tYv44wQYePg

What to do:

• Write 10 common requests you make
• Reframe them into “No” questions

Reframe Examples:

• Would it be a bad idea to schedule a call?
• Is now a bad time to review this?
• Would it be ridiculous to move forward with this?

Goal: Make people feel safe and in control