Business Growth Partner
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Understand how every NOCS solution fits together so you can confidently recommend the right implementation model for every client.
Estimated Time: 10–15 Minutes
By the end of this module you will be able to:
Nerd On Call Services (NOCS) helps businesses establish, improve, and maintain their digital presence through a variety of implementation models.
Rather than offering a one-size-fits-all solution, NOCS provides multiple ways for businesses to achieve their goals depending on their desired level of involvement, budget, and long-term objectives.
Every recommendation should begin with understanding how the client wants to build their business—not simply which service they need.
Your role is to recommend the implementation model that best aligns with the client’s goals.
NOCS partners with businesses to strengthen their digital presence through strategy, implementation, education, and ongoing support.
Whether a client wants to learn how to build their own systems, outsource everything, or purchase individual services, NOCS provides a solution that aligns with their goals.
Every NOCS recommendation falls into one of four implementation models.
Growth Game Plan
A strategic business diagnostic designed to evaluate a company’s digital presence and provide a customized roadmap for growth.
Ideal for businesses that need clarity before investing in implementation.
A fully managed partnership where NOCS becomes the client’s dedicated digital growth team.
Ideal for businesses that prefer professionals to manage implementation and ongoing optimization.
Launchpad
A guided implementation experience where clients build their business alongside NOCS professionals.
Clients leave with completed deliverables, ownership of their assets, and the knowledge to maintain and optimize independently.
À La Carte Services
Individual services purchased separately or combined to meet a client’s specific needs.
Ideal for businesses that already know what they need or want to combine outsourcing with Launchpad.
Representatives should always begin by understanding how a client wants to achieve their goals.
The recommendation should reflect the client’s preferred implementation style—not simply the most comprehensive package.
Recommendation Guide
Each implementation model is designed to meet clients where they are in their business journey.
Whether a client begins with one service or a long-term partnership, every recommendation should create a clear path for future growth.
Representatives should never pressure clients into a larger package. Instead, they should recommend the solution that best supports their current goals while leaving room to expand as their business evolves.
Scenario
Sarah owns a small bakery. She currently has:
She says: “I’m not really sure where to start. I’d like someone to help me figure out what my business actually needs before spending a lot of money.”
