Customer Journey Jumpstart

FREE LIVE WORK SESSION

Fix the leak.
Grow your
impact.

People find you. Something gets in the way.
Let’s figure out what—and what to fix first.

Turn interest into action, lasting relationships, and recommendations. For businesses and nonprofits ready to make their customer journey work better.

Sunday, October 254–6 PM CentralLive online · 2 hours
See where the journey breaks down ↓

YOUR NEXT STEP STARTS HERE · FREE

Customer Journey
Jumpstart

Leave with a clearer journey and one practical change to make first.

Name

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Free to attend. No purchase required.

THE JOURNEY BEHIND EVERY YES

Where does interest
lose momentum?

A confusing next step. A slow reply. A missing follow-up. Small moments of friction can interrupt the whole journey.

01

Find you

Get discovered.

02

Trust you

Build confidence.

03

Choose you

Make action easy.

04

Stay with you

Keep the connection.

05

Recommend you

Let support spread.

↻ Recommendations bring new people in. A better experience keeps the cycle going.

For nonprofits, choosing you can mean donating, volunteering, or supporting your mission.

CLARITY YOU CAN USE

Leave knowing
what to do next.

Understand what’s getting in the way, so you can focus your energy where it matters.

Save my seat ↗
01

See your journey through their eyes

Understand the five stages and the everyday moments that help people move forward—or make them stop.

02

Spot friction worth fixing

Look at your own journey and choose one practical improvement to focus on first.

03

Make sense of AI and automation

Learn where AI, follow-ups, and connected tools can support a smoother experience—and where people still matter.

LEARN IT. APPLY IT. ASK QUESTIONS.

A work session with room to think.

We’ll teach the essentials, walk through a practical example, and give you space to apply it to your organization. Join the conversation in chat or take it in at your own pace.

✓ Plain-language teaching   ✓ Guided reflection   ✓ Live Q&A

Hosted by Nerd On Call Services · Your Business Growth Partner
If It Doesn’t Connect, It Doesn’t Convert.

A FEW THINGS TO KNOW

Before you join.

Who is this for?

Business owners and nonprofit leaders who want to understand where potential customers, donors, or volunteers get stuck—and make the next step easier.

Do I need any tech experience?

No. We’ll explain the vocabulary in plain language and use practical examples. Bring your questions and a place to take notes.

Is this really free?

Yes. There is no cost to attend and no purchase required. Near the end, we’ll introduce the optional DIY Diagnostic and Game Plan Session for anyone who wants help taking their next step.

When is it, and how long is it?

Sunday, October 25, 2026 from 4–6 PM Central, including questions.

YOUR NEXT STEP DOESN’T HAVE TO BE A GUESS.

Find the friction.
Start fixing the leak.

Reserve my free seat ↗

Sunday, October 25 · 4–6 PM Central · Free live work session